Each piece at MJ Yarns is handmade with care and attention to detail. Because of the personalized nature of our creations, we do not accept returns or offer refunds once an order has been shipped.
If you wish to cancel your order, please do so within the same day of placing it ; cancellations made after dispatch cannot be accommodated.
In the rare case that your item arrives damaged, please reach out to us at mjyarns.shop@gmail.com with clear photos and details of the issue. Our team will review your message and get in touch promptly to help resolve the matter.
Thank you for understanding and supporting small, handmade artistry.